What data do we collect?
We collect the following data:
- Personal identification information (First Name, Last Name, Email Address, Postal Address). This data is collected on the basis of consent.
- Profile data from authentication partners, including First Name, Last Name, Email Address and Avatar. This data is collected on the basis of consent.
- Anonymous site analytic data. This data is collected and stored on the basis of legitimate interest. It is shared with Functional Software Inc. (sentry.io) for the purpose of improving the user experience.
- Postal address information. This data is collected on the basis of consent.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register for the site
- Link an account to an authentication partner
- Use or view our website
- Send us postal addresses for distribution of prizes
How will we use your data?
We collect your data so that we can:
- Provide registration functionality for puzzle hunts
- Provide functionality for users to collaborate in teams
- Monitor site performance and improve the user experience
- Ship prizes to postal addresses of winning participants
How do we store your data?
We securely store your data on the platform following industry standards, including hashed and salted passwords.
We will retain your account data for a maximum period of two years inactivity. Once this period has elapsed, your account will be deleted from the platform.
Postal address information is stored until prize delivery has been confirmed, then immediately deleted.
We may send emails to registered users to inform them of upcoming events.
These emails will be Opt-In only, and this setting can be controlled from the Account page of the site.
What are your data protection rights?
Glyph would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to be informed—You have the right to be informed about the collection and use of personal data.
The right to access—You have the right to request that we provide copies of your personal data. We may charge you a small fee for this service.
The right to rectification—You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.
The right to erasure—You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing—You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability—You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as described under How To Contact Us
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
- Keeping you signed in.
- Understanding how you use our website.
What type of cookies do we use?
We use the following cookies when you access the site:
- Session cookie—This first-party cookie is used to allow us to recognise you on our website and remember your preferences.
- Analytics cookie—This first-party cookie is used to track your interactions with the site and provide anonymous analytics for site improvements. This cookie respects the DNT (Do Not Track) browser setting.
How to manage cookies
You can set your browser not to accept cookies, as well as remove existing cookies from your browser. However, some features of the website may not function as a result.
How to contact us
How to contact the appropriate authority
Should you wish to report a complain or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at ico.org.uk